top of page

ETHOS DIVE LLC - TERMS & CONDITIONS OF SERVICE

Last Updated: July 15, 2025
Governing Entity: Ethos Dive LLC, Natchez, MS 39120, USA
Contact: info@ethosdive.com | +1 (601) 392-2118 | Management Disputes: owner@ethosdiveacademy.com

1. Acceptance of Terms

By booking any service ("Service") with Ethos Dive LLC DBA: Ethos Dive Academy ("Company," "We," "Us"), you ("Customer," "You," "Participant") agree to be bound by these Terms & Conditions ("T&C"), our Privacy Policy (www.ethosdiveacademy.com/privacy-policy), and all signed waivers. NO EXCEPTIONS.

2. Services Offered

  • Recreational Boat Diving (Certified Divers)

  • Discover Scuba Diving (DSD) - Pool & Ocean

  • NAUI Scuba Certification Courses (All Levels)

  • NAUI Specialty Courses

  • Guided Dive Packages / Multi-Day Dive Packages

  • Private Charters / Private Guides

  • Accommodation Packages (Dive + Hotel/Private House)

  • Equipment Rental (Arranged in advance, subject to availability & fees).

3. Booking Requirements

  • Mandatory Information: Full Name, Date of Birth, Contact Email/Phone, Emergency Contact Name/Number, Diver Certification Level & Agency, Certification Number, Known Medical Conditions.

  • Liability Waiver & Medical Questionnaire: MUST BE SIGNED ELECTRONICALLY DURING BOOKING. Participation is conditional upon completion. Failure to disclose medical conditions absolves Company of liability and voids any refund.

  • Medical Clearance: Company reserves the right to demand a physician's clearance for ANY medical condition prior to participation. No clearance = No participation = NO REFUND.

4. Pricing, Fees & Payments

  • Deposit: 50% non-refundable deposit is required to confirm ALL bookings.

  • Final Payment: 100% of the remaining balance MUST be paid BEFORE the Service start date/time. NO SERVICE WILL BE PROVIDED WITHOUT FULL PAYMENT.

  • Payment Methods: Credit/Debit Card, ACH (Online); Cash USD/MXN (In Mexico). MXN payments converted at prevailing local rate.

  • Fees:

  •  Marine Park Fees: NOT INCLUDED for Recreational Divers. Payable locally in cash or added to invoice.

  • VAT (IVA - 16%): ADDED TO INVOICE if ANY portion is paid in Mexico. VAT is charged on the ENTIRE SERVICE VALUE, not just the balance paid locally.

  • G.I. Bill / Skillbridge Payments: ABSOLUTELY NON-REFUNDABLE by Ethos Dive LLC under ANY circumstances. Participants must seek reimbursement directly through their program provider.

5. Cancellations & Refunds

By Customer:

  • Deposit (50%): NON-REFUNDABLE under any circumstances.

  • Cancellation AFTER Full Payment:

  • > 48 Hours Before Service: May request reschedule (Management Discretion ONLY via owner@ethosdiveacademy.com). NO CASH REFUNDS. If approved, 50% of total amount paid may be refunded via Bank Transfer ONLY (less non-refundable deposit).

  • < 48 Hours Before Service / No-Show / Late Arrival: 100% FORFEITED. NO REFUND. NO RESCHEDULE.

By Company

  • (e.g., Weather, Mechanical Failure, Minimum Numbers): Company will offer rescheduling or future service credit (valid 12 months). NO CASH REFUNDS. Company is not liable for travel costs.

  • Force Majeure

  • (Hurricane, Pandemic, Govt. Closure): Handled case-by-case. Rescheduling or credit preferred. NO CASH REFUND GUARANTEE.

  • General: ALL REFUNDS (if approved) processed via Bank Transfer ONLY. NO CASH REFUNDS.

6. Changes to Bookings

  • Changes (Date/Service) MUST be requested > 48 hours before Service via support@ethosdiveacademy.com.

  • Management Discretion ONLY. Approval is NOT guaranteed. Default Policy: NO CHANGES. NO REFUNDS.

  • Fees may apply for changes involving price differences or logistics.

7. Participant Responsibilities & Conduct

  • Certification: Open Water Diver minimum for recreational dives. PHYSICAL OR DIGITAL PROOF REQUIRED ONSITE (Card, eCard, verifiable agency record). Failure = NO DIVE. NO REFUND.

  • Health & Fitness: Must be fit for diving. Report all medical conditions. Company may deny participation based on health/safety = NO REFUND.

  • Gear: Must be in safe working order. Company reserves right to inspect and deny unsafe gear. Rentals must be pre-arranged + paid.

  • Safety Rules:

  • Mandatory 1-hour minimum surface interval between dives.

  • Maximum depth as determined by Dive Guide based on conditions & certification.

  • NO FLYING < 24 HOURS after last dive.

  • ZERO TOLERANCE: No alcohol/drugs before diving. Suspected impairment = DENIED PARTICIPATION. NO REFUND.

  • Insurance: Dive Accident/Medical Evacuation Insurance (e.g., DAN) is STRONGLY RECOMMENDED. Not provided by Company.

8. Check-In & Logistics

  • Specific check-in location, time, and instructions WILL BE PROVIDED POST-BOOKING via email/phone.

  • LATE ARRIVAL: Boat/Service departs on schedule. Late arrivals forfeit Service = NO REFUND. NO RESCHEDULE.

9. Limitation of Liability & Assumption of Risk

  • SCUBA DIVING INVOLVES INHERENT RISKS OF INJURY OR DEATH. YOU PARTICIPATE VOLUNTARILY AT YOUR OWN RISK.

  • COMPANY LIABILITY DISCLAIMER: TO THE MAXIMUM EXTENT PERMITTED BY MEXICAN FEDERAL MARITIME LAW (LEY DE NAVEGACIÓN) AND U.S. LAW:

  • Company DISCLAIMS ALL LIABILITY for personal injury, illness, property damage, wrongful death, or other loss arising from participation, WHETHER CAUSED BY NEGLIGENCE OR OTHERWISE.

  • Company's total liability, if any, is LIMITED TO THE AMOUNT PAID for the specific Service giving rise to the claim.

  • NO LIABILITY for consequential, incidental, or indirect damages (e.g., travel costs, missed activities).

  • Signed Liability Release/Waiver is incorporated herein and governs.

10. Media Release

  • Company may take photos/videos during Services. By participating, you grant Company irrevocable rights to use media for promotional purposes UNLESS a written opt-out request is submitted to support@ethosdiveacademy.com PRIOR to Service

11. Accessibility

  • Accommodations for disabilities may be possible with ADVANCE NOTICE (min. 30 days). Contact support@ethosdiveacademy.com. Feasibility not guaranteed.

12. Governing Law & Dispute Resolution

  • Governing Law: State of Mississippi, USA.

  • Disputes: MANDATORY MEDIATION/ARBITRATION in Natchez, MS, administered by the American Arbitration Association (AAA) under its Commercial Rules. NO JURY TRIALS. NO CLASS ACTIONS. Each party bears own costs.

13. General

  • Privacy: See our Privacy Policy: www.ethosdiveacademy.com/privacy-policy.

  • Amendments: Company may update T&C at any time. Current version on website governs any current or past bookings.

  • Severability: If any clause is invalid, the remainder remains enforceable.

  • Entire Agreement: These T&C, the signed Waiver/Medical Form, and booking confirmation constitute the entire agreement.

  • ACKNOWLEDGEMENT: I HAVE READ, UNDERSTAND, AND VOLUNTARILY AGREE TO THESE TERMS. I UNDERSTAND I AM SURRENDERING SUBSTANTIAL LEGAL RIGHTS IN THE U.S.A. AND MEXICO.

bottom of page